Shipping & Delivery Policy

Eve N Elan – Shipping Policy

We aim to deliver your orders quickly and safely through our trusted courier partners.

Standard Shipping

• Orders below ₹999 – ₹49

• Orders ₹999 & Above – Free Shipping

• All orders are processed within 24–48 business hours before dispatch.

• Orders placed on weekends or public holidays are processed on the next working day.

• Delivery time depends on your location.

• You can track your order anytime from My Account → Order History → View Tracking Details.

• During sales or promotional events, delivery may take an additional 2–3 business days.

• Our courier partner will attempt delivery up to three times.

• If delivery is unsuccessful, the order will be returned to us.

• For prepaid orders, the payment will be refunded once we receive the return.

• Currently, we do not ship outside India.

• Log in to your Eve N Elan account.

• Go to My Account → Order History.

• Select your order and click View Tracking Details.

• You will also receive dispatch and delivery updates via SMS/email.

• If you receive a damaged or tampered package, contact us immediately.

• Or WhatsApp us at Eve N Elan

• Share your order number, invoice, and clear photos of the issue.

• We will arrange a replacement or refund on priority without any extra cost.