Terms & Conditions of Sale

Welcome to Eve N Elan. These Terms & Conditions (“Terms”) govern your access to and use of the website www.evenelan.com (“Website”) and the purchase of products offered by Eve N Elan (“we”, “our”, “us”). By using our Website or placing an order, you agree to be bound by these Terms, along with our Privacy Policy, Shipping Policy, and Returns & Exchanges Policy.

1. Eligibility

• You must be at least 18 years of age to shop on our Website, or use the Website under the supervision of a parent/guardian.
• By placing an order, you confirm that the information you provide is true, accurate, and complete.

2. Use of Website

• You agree to use the Website for lawful shopping purposes only.
• You may not misuse the Website by introducing viruses, engaging in fraudulent transactions, or attempting unauthorized access.
• All content, product descriptions, and availability displayed on the Website are subject to change without prior notice.

3. Account & Security

• When creating an account, you agree to provide correct and up-to-date details.
• You are responsible for maintaining the confidentiality of your account and password.
• Eve N Elan shall not be held liable for losses arising from failure to safeguard account details.

4. Product Information & Pricing

• We make every effort to provide accurate product details, including descriptions, colors, and pricing.
• However, actual product colors may vary slightly due to lighting and display differences.
• Prices are listed in Indian Rupees (INR) and include applicable taxes as per Indian law.
• Eve N Elan reserves the right to correct pricing errors, update information, or withdraw products without notice.

5. Orders & Payments

• All orders are subject to acceptance and product availability. Confirmation will be sent via email/SMS.
• We may cancel or refuse orders due to stock unavailability, pricing/description errors, or suspected fraud.
• Customers may cancel orders only before dispatch.
• Payments can be made via Debit/Credit Cards, Net Banking, UPI, Wallets, or Cash on Delivery (COD).
• By providing payment details, you confirm authorization to use the chosen method.
• COD orders must be paid in full at delivery. All payments are processed in INR; currency conversion charges (if any) are borne by the customer.

6. Shipping & Delivery

• Shipping timelines, delivery charges, and courier services are explained in our Shipping Policy.
• Delivery timelines are estimates and may be delayed due to circumstances beyond our control.

7. Returns, Exchanges & Refunds

• Returns, exchanges, and refunds are governed by our Returns & Exchanges Policy.
• Refunds will be processed according to the timelines and conditions stated in that policy.

8. Promotions & Offers

• Promotional codes, vouchers, and discounts are valid only for the period specified and cannot be transferred.
• Unless specifically mentioned, multiple offers cannot be combined.
• Eve N Elan reserves the right to modify, withdraw, or cancel offers at any time without prior notice.

9. Intellectual Property

• All content on this Website, including designs, logos, images, graphics, and product names, are the intellectual property of Eve N Elan.
• You may not reproduce, copy, distribute, or exploit any content without prior written consent.

10. Limitation of Liability

• Eve N Elan shall not be liable for any indirect, incidental, or consequential damages related to the use of our Website or products.
• Our total liability, if any, is limited to the value of the product purchased.

11. Privacy & Data Protection

• Your personal information is processed in accordance with our Privacy Policy.
• By using our Website, you consent to such collection and use.

12. Governing Law & Jurisdiction

• These Terms & Conditions are governed by the laws of India.
• Any disputes shall fall under the exclusive jurisdiction of the courts located at Udaipur, Rajasthan.

13. Changes to Terms

• Eve N Elan may update or revise these Terms & Conditions from time to time without prior notice.
• Please review this page periodically to stay informed of any changes.

14. Contact Us

For any questions regarding these Terms & Conditions, you may reach us at:
📧 care@evenelan.com
📍 Eve N Elan Registered Office Address (Google Map Link)
Plot no. 6, Before Tower, Parshuram Colony, Neemuch Kheda, Dewali, Udaipur, Rajasthan-313001